Partnership Highlight: SIGMA Software und Consulting GmbH

As service operations become more demanding, SAP Business One customers are looking for a more structured way to manage field execution. ERP systems provide the foundation, but not always the operational layer needed to connect planning and execution.

SIGMA Software und Consulting GmbH and fentu.io FSM help bridge the gap between ERP and field execution.

About the Partner: SIGMA Software und Consulting GmbH

SIGMA Software und Consulting GmbH is a Germany-based SAP Business One consulting partner focused on delivering practical, scalable solutions for small and mid-sized enterprises.

Their approach goes beyond system implementation. They work closely with customers to structure processes, improve coordination across teams, and ensure that systems support real operational workflows, not just back-office requirements.

Extending SAP Business One for Service Execution

In many environments, service operations involve multiple steps from handling incoming requests to planning, execution, and final billing. As these processes grow, teams often face challenges around coordination, visibility, and keeping information consistent.

To address this, SIGMA includes fentu.io FSM as part of their solution offering.

fentu.io FSM adds a dedicated field service execution layer on top of SAP Business One. It allows companies to manage the full service workflow in a more structured way, connecting service requests, planning, field execution, and invoicing within one system.

A Connected Workflow from Request to Completion

With fentu.io FSM integrated into SAP Business One, all steps of the service process are aligned, from the first customer interaction through to the completed work order.

Service teams can work with a clearer structure, while field technicians receive the information they need to execute tasks efficiently. At the same time, all updates flow back into the ERP system, ensuring consistent data across service, materials, time, and cost tracking.

The result is a more transparent and coordinated process, with fewer manual follow-ups and a better overview of ongoing and completed operations.

A Practical Approach to Field Service Management

By combining SAP Business One with fentu.io FSM, they help customers move beyond fragmented service processes and toward a more connected, end-to-end approach, where planning, execution, and business data are fully aligned.

References:

1. SIGMA Software und Consulting GmbH – Company Overview: https://www.business-one-consulting.de/

2. SIGMA Software und Consulting GmbH – Company Overview: https://www.linkedin.com/company/sigma-software-und-consulting-gmbh/

3. fentu.io FSM: https://www.fentu.io/

4. fentu.io FSM Partnership Program - https://www.fentu.io/becomepartner