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fentu.io and WK Hydraulik at Unirez Customer Info Day 2025

  • Writer: fentu.io
    fentu.io
  • Aug 25
  • 2 min read
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On September 3, 2025, Unirez GmbH will host its annual Customer Info Day at the Kreativ.Institut OWL in Detmold (https://kreativ.institute/de). Around 50 SAP Business One customers and partners are expected to join for a day of solution insights, success stories, and networking.


As a trusted SAP Gold Partner, Unirez has built a strong reputation in Germany for guiding companies through digital transformation with SAP Business One. The Customer Info Day has become an important platform for showcasing innovations that extend the ERP. This year, fentu.io FSM is part of the agenda.


fentu.io FSM: Optimizing Service in the SAP B1 Ecosystem


Klaus Knops, Director at fentu.io, will present: fentu.io FSM – Digital solution for optimizing your service assignments in the field.


Highlights include:

  • Seamless ERP integration – Automatic updates for work orders, parts, and costs in SAP B1

  • Smart scheduling & dispatch – Assign the right technician quickly with planning and route tools

  • Mobile & offline app – Technicians log jobs in the field, even without internet

  • AI-driven insights – Predictive features improve planning and first-time fix rates


By removing manual steps and scattered communication, fentu.io FSM helps SAP B1 users deliver faster, more transparent, and more reliable service.


Customer Spotlight: WK Hydraulik


Joining fentu.io FSM on stage are the two co-CEOs of WK Hydraulik Walter + Kieler GmbH, a German hydraulics company. With service operations worldwide, WK Hydraulik depends on fast response times and clear processes.


Through the partnership with Unirez, WK Hydraulik implemented fentu.io FSM integrated with SAP B1 - gaining a seamless solution to manage service in real time. Some of the key points:


  • Replace paperwork with digital notes, pictures and checklists

  • Capture service requests in one central case queue

  • Dispatch technicians in real time with all job details

  • Sync completed work back into SAP B1 for faster invoicing and accurate reporting


The result is greater visibility, quicker turnaround, and stronger customer satisfaction. Their reference talk will give attendees a first-hand view of how SAP B1 and  fentu.io FSM work together in practice.


Partnership Highlight: Unirez +  fentu.io FSM


This also reflects the strength of partnership in the SAP ecosystem. By combining Unirez’s local consulting experience with fentu.io FSM technology, customers gain a complete solution that extends the value of SAP Business One beyond the back office directly into the field.


Key Takeaways


The upcoming Unirez Customer Info Day 2025 will spotlight three important messages for SAP B1 companies:


  • Customer success speaks louder than theory – WK Hydraulik’s story shows FSM in action, with faster response times and higher customer satisfaction.

  • Integration matters – extending SAP B1 with fentu.io FSM delivers efficiency across the service chain, from scheduling to invoicing.

  • Partnership drives innovation – Unirez, fentu.io FSM, and WK Hydraulik demonstrated the strength of collaboration in the SAP ecosystem: trusted partners, innovative solutions, and proven customer success.


References:

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