Sales & Service CRM
Manage your entire customer lifecycle from first inquiry to completed service in one connected
platform.
fentu.io CRM combines Sales CRM and Service CRM with your field service operations,
giving your teams full visibility, better coordination, and a structured workflow across sales and
service.
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Sales CRM
Drive growth with a structured and transparent sales process.
Sales Projects
Organize and manage all sales activities within dedicated projects.
Track progress across leads, deals, and opportunities with full visibility.
Leads (Inquiries)
Capture and manage incoming inquiries efficiently.
Ensure every lead is tracked, followed up, and moved through the pipeline.
Quotation
Generate accurate, professional quotations quickly.
Respond faster to customer needs and improve deal conversion.
Email Marketing
Send targeted email campaigns directly from your CRM.
Engage prospects and customers with relevant updates and communication.
Sales Sequences
Automate follow-ups and outreach using structured email sequences.
Maintain consistent communication and improve conversion rates
Service CRM
Simplify your service operations with a structured customer service module designed to manage requests, contracts, and ongoing service delivery.
Streamlined Case Management
Track and manage all customer service requests in one place. Ensure every interaction is documented and no request is missed.
Service Contract Management
Manage service agreements, renewals, and coverage details. Maintain visibility and ensure consistent service delivery.
Scheduled Maintenance
Plan and manage recurring service and maintenance tasks. Keep operations organized while ensuring customers are informed.
Customer Portal
Provide customers with a self-service portal to submit requests, track progress, and access service information
Unified Sales, Service, and Field Operations
fentu.io connects your CRM with your field service management processes, aligning your back office, sales team, dispatchers, and technicians in one system.
End-to-End Workflow
From lead → deal → quotation → service request → work order → completion, everything is connected.
Closed deals can be seamlessly transitioned into installation, maintenance, or service tasks — ensuring a smooth handoff from sales to execution without manual re-entry or lost information.