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fentu.io

FIELD SERVICE MANAGEMENT 

& Service CRM 

the flexible platform for your service and field service processes
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Complete Service Management, in 1 Product

Built on our own platform for flexibility and scalability

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CRM (Sales & Service)

  • Customer Case (Leads & Tickets) 

  • Customer Portal (QR Service Requests & Portal)

  • Service Contracts with scheduled Maintenance

  • Equipment & Machinery Management

Field Service Management / Service Logistic

  • Work Order Management

  • Scheduling / Dispatcher / AI-powered Planning

  • Technician Pooling & Automatic Assignment

  • Technician Qualification 

  • Technician time off

  • Pickup & Delivery Planning

  • Checklists, Time Tracking, Parts & Products

  • Offline-capable Mobile Features

Integration

  • Open API

  • SAP Business One / SAP ECC / SAP S/4HANA

  • Acumatica / Haufe x360

  • HubSpot 

  • Salesforce

Download Integration Flyer

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Field Service Management

Streamline your service operations with advanced scheduling, real-time job tracking, and offline capabilities for technicians.

 

Keep your team productive, no matter where they are.

  • Dynamic scheduling with AI

  • Assign multiple Technicians to one Job

  • Qualifications workforce management

  • Time Tracking

  • Checklists

Built on Expertise, Powered by Flexibility

Combining SAP and Salesforce knowledge with over 25 years of industry expertise.

Manage dispatching, scheduling, and costing
Integrated AI for FSM & CRM
Skill matching and equipment maintenance
CRM focused on results and not on task updates
Field data capture using seamlessly integrated modules
All of your contact information in one place

Industies

Manufacturing

Automate equipment maintenance and reduce downtime while streamlining your operations.

Machinery

Optimize after-sales service and improve warranties, ensuring customer satisfaction and business growth.

Construction

Manage field teams and streamline project timelines with real-time scheduling and reporting.

Oil & Gas

Streamline field operations, enhance asset lifecycle management, and improve safety standards in complex Oil & Gas environments.

Medical Devices

Ensure compliance and proactive service scheduling, improving patient outcomes and reducing risks.

Service Industries

Enhance service delivery with optimized scheduling, real-time tracking, and proactive maintenance for unmatched customer satisfaction.

Selected fentu Customers

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