Partnership Highlight: be one solutions & fentu.io FSM
- fentu.io
- Aug 19
- 3 min read
Updated: Aug 28
Kick-off in the USA!
Our first fentu FSM project in the United States is officially underway in collaboration with be one solutions Americas Inc. This milestone marks the expansion of our joint efforts to bring seamless, technician-first field service to SAP Business One users across the U.S.
Last April, our teams came together in Florida to deliver our first major FSM deployment in the country. This month, we are back for two weeks of UAT and key user training, all ahead of an October 1, 2025 go-live that is three months earlier than planned.
About The Partner
be one solutions is a global ERP service provider, headquartered in Switzerland, with a proven track record of successful rollouts across 60 countries and over 600 sites, supported by 22 legal entities across America, Europe, and Asia. They deliver end-to-end ERP solutions, including cloud hosting and analytics tools, tailored to the needs of multinational companies.
Their expertise spans SAP, Microsoft, and industry-specific verticals, enabling them to deliver seamless deployment, customization, and 24/7 global support while tailoring ERP solutions with proven add-ons like fentu.io FSM to maximize business value. With a unique blend of global reach and local expertise, they serve as a single point of contact for all business IT needs, helping enterprises scale efficiently and drive success.
fentu.io FSM in Service Industries
fentu.io FSM is built for small and mid-sized enterprises, especially those in service-intensive industries like manufacturing, equipment maintenance, and field repair. It gives technicians the tools to work smarter, managers the visibility to stay in control, and businesses the flexibility to scale.
By switching from SAP FSM to fentu.io FSM, customers gained these benefits:
Affordable Licensing: Pay-per-use and floating user options make fentu.io FSM more cost-effective for smaller businesses than SAP’s enterprise-style model.
Faster Rollout: Built for rapid proof-of-concept (POC) and implementation, avoiding the lengthy timelines.
Technician-Friendly Mobile App: Simple, offers technician-first mobile app that works offline and includes features like photo and signature capture.
Focused FSM & CRM: Concentrates on field service management and CRM, ideal for service-driven companies.
Integrated Repair Processes: Supports the full depot repair workflow, from diagnosis to invoicing.
Seamless Integration: Connects easily via fentu Connect and Open APIs for real-time data sync.
The Ten-8 Transformation
One of the first U.S. companies to benefit from this partnership is Ten-8 Fire & Safety, a leader in maintenance, repair, and service for fire trucks, ambulances, waste collection vehicles, and cement mixers nationwide.
Before fentu.io FSM, Ten-8 relied on paper forms and manual scheduling. Job details often took more than a week to be entered into SAP B1, thus delaying invoicing and creating inventory blind spots.
With fentu.io FSM, everything changed. Technicians now receive jobs instantly on the fentu app, even in low-connectivity areas. They log work, capture photos, note parts used, and collect customer signatures in the field. All updates sync back to SAP B1 in real time, automatically updating inventory and enabling same-day invoicing.
The results:
Cash flow improved with faster invoicing
SLA compliance strengthened with better scheduling
Inventory accuracy improved with automatic stock updates
Back-office errors reduced with automated data sync
Technicians spend more time serving customers and less time on admin work
Why This Matters for Partners
Ten-8’s success proves that when ERP leaders such as be one solutions pair SAP Business One with fentu.io FSM, customers see measurable results quickly.
For ERP partners, this collaboration model offers:•
An expanded service portfolio with a complete field service solution
The ability to deliver more connected and efficient ERP projects
Higher customer satisfaction and retention rates
A competitive edge in winning projects in service-driven industries
If you are an ERP partner, now is the time to explore how we can turn your next project into a success story.
Become a Partner with fentu.io FSM – explore how our joint solutions can help you grow your portfolio and deliver more value to your customers.
References:
be one solutions – Company Overview and SAP Gold Partner Status: https://www.beonesolutions.com/
SAP Business One Product Overview – SAP SE: https://www.sap.com/products/business-one.html
fentu.io FSM Product Overview – fentu.io: https://www.fentu.io/
SAP Field Service Management Overview – SAP Help Portal: https://help.sap.com/docs/SAP_FIELD_SERVICE_MANAGEMENT
fentu.io FSM Partnership Program - https://www.fentu.io/becomepartner
