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Partnership Highlight: CRM Consulting & fentu.io FSM

  • Writer: fentu.io
    fentu.io
  • Aug 21
  • 3 min read

Updated: Aug 26

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Expanding Salesforce Beyond CRM


The Salesforce ecosystem is expanding at an unprecedented pace. According to IDC, the partner-driven Salesforce economy is projected to create 9.3 million jobs and generate $1.6 trillion in new business by 2026. With more than 132,000 credentialed experts and partners involved in 70% of Salesforce implementations, the opportunity is massive, but so is the competition.


For many companies in industrial manufacturing, energy & utilities, construction & facilities, healthcare equipment, and transportation & logistics, the real challenge begins once a sale is made → managing technicians in the field, ensuring equipment uptime, and providing service teams with a user-friendly system to keep operations running smoothly.


fentu.io FSM and fentu Connect


Our fentu.io Field Service Management (FSM) and fentu Connect platform extend Salesforce beyond CRM by leveraging prebuilt integrations that are easy to adapt, giving partners the ability to deliver end-to-end transformation across sales, customer service, and field operations.


  • FSM provides a budget-friendly solution for companies with large technician teams, without compromising on usability or performance.

  • With prebuilt integration templates for Salesforce CRM, ERP systems, and other applications, projects can be delivered faster while ensuring seamless connectivity across the business.

  • The technician experience is always our top priority — ensuring mobility, productivity, and adoption in the field.


Proof in Action: CRM-C + fentu.io Partnership


Through our partnership with CRM Consulting (CRM-C), Salesforce customers benefit from seamless integration and field service solutions powered by fentu.io FSM and fentu Connect.


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Both Ruwac and Independent Wine & Spirit (IWS) trust CRM-C, Salesforce, and fentu.io to improve efficiency, speed, and customer satisfaction. By leveraging fentu Connect, which also underpins our FSM solution, these companies established streamlined, real-time processes across their operations.



Ruwac Industriesauger GmbH

For Ruwac, one of the leading manufacturers of industrial vacuum machines in Europe, with operations extending worldwide, connectivity and process efficiency are critical to serving their global customer base.


Ruwac connected Salesforce CRM with ABAS ERP and other operational applications which lead to:

  • Unified flow of information

  • Reduced manual effort

  • Improved coordination across teams


Independent Wine & Spirit (IWS)

IWS, a subsidiary of the United Emirates Group, integrated Salesforce CRM with key sales and operational applications.


Using fentu Connect and our SAP Business One API Service Layer templates, IWS achieved:

  • A streamlined end-to-end sales process

  • Seamless data exchange across departments

  • Greater visibility for faster, data-driven decision-making


These projects highlight how fentu Connect provides a proven foundation for streamlining complex processes — extending value far beyond field service.


Why This Partnership Matters for Salesforce Partners


As a Salesforce partner, you’re always looking to grow your portfolio, differentiate your offerings, and win larger transformation projects. fentu.io FSM and fentu Connect give you that edge.


With fentu.io FSM, partners can:


  • Offer a ready-to-use platform for companies performing installation, preventive maintenance, and repair services across industries

  • Extend Salesforce into field service with a technician-first, user-friendly application

  • Accelerate project delivery with proven FSM integrations and prebuilt templates

  • Unlock new revenue streams from FSM licenses, implementation services, and managed support — while offering a more cost-attractive option compared to other FSM solutions

  • Strengthen sales with real-world success stories like Ruwac and IWS


This means you don’t just deliver Salesforce CRM. You deliver the complete picture: sales + service + field operations.


Looking Ahead


fentu.io FSM is ready for Salesforce partners worldwide who want to expand their portfolio, deliver more value to clients, and stay ahead in competitive B2B industries.


If you’re a Salesforce partner looking for a way to stand out, it’s time to add FSM and integration solutions to your portfolio.


Become a Partner with fentu.io FSM – explore how our joint solutions with CRM Consulting can help you grow your portfolio and deliver more value to your customers.


References:

Salesforce. (2023). Salesforce Partner Ecosystem: https://www.salesforce.com/partners/overview/

CRM Consulting (CRM-C). (2023). Company Website: https://www.crm-consulting.net/

CRM Consulting (CRM-C). (2023): https://www.linkedin.com/company/crm-consulting/

Salesforce. (2021). Salesforce will drive 9.3M jobs and $1.6T in revenue by 2026: https://www.salesforce.com/news/press-releases/2021/09/20/idc-salesforce-economy-2021/

Salesforce. (2023). Salesforce economy to add 11.6M jobs and $2.02T in revenue by 2028: https://www.salesforce.com/news/stories/idc-salesforce-economy-ai/



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